Privacy Policy

Effective Date: August 7, 2025

At Lummart, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services.

By visiting Lummart.com or interacting with any part of our platform, you agree to the terms described below.

1. What Information We Collect

When you use Lummart, we collect two types of information:

a) Information You Provide to Us

• When you sign up, place an order, or contact support, you may give us:

  • Your name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information

  • Any messages you send to our team

b) Information We Collect Automatically

• When you browse or interact with Lummart, we may automatically collect:

  • Your IP address

  • Browser type and device

  • Pages visited and time spent

  • Referring websites or ads

  • Cookies and tracking data (see below)

2. How We Use Your Information

We use your information to:

• Process your orders and payments

• Deliver products to your address

• Provide customer support and resolve issues

• Send order updates, marketing emails (only if you opt in), and promotional offers

• Improve the Lummart platform and personalize your experience

• Protect our platform from fraud and abuse

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties to serve you better:

• Payment gateways (e.g., Paystack, Stripe) for secure transactions

• Shipping companies to deliver your orders

• Email service providers to send updates and newsletters

• Law enforcement if required by applicable laws

Every third party we work with is required to protect your information just like we do.

4. Cookies & Tracking Technologies

Lummart uses cookies to:

• Remember your login sessions

• Save your cart and preferences

• Understand how visitors use our site

You can disable cookies in your browser settings, but some parts of the website may not work properly.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your account data

• Opt out of marketing emails at any time

• Request a copy of the information we hold about you

• Close your account completely

To make any of these requests, simply contact our support team at: support@lummart.com

6. How We Protect Your Information

We take data protection seriously. Your personal data is stored on secure servers, and all transactions are encrypted using SSL technology. Our team is trained to handle data responsibly and in compliance with data protection laws.

7. Children’s Privacy

Lummart is not intended for children under 13. We do not knowingly collect information from minors. If we learn that we’ve collected data from a child, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by email or through a notice on our website.

We encourage you to review this policy regularly to stay informed.

9. Contact Us

Have questions about your privacy? Reach out to our privacy team at:

📧 support@lummart.com
🌐 Visit: https://lummart.com